The Swissôtel Experience


Pamper yourself with the award-winning hospitality at Swissôtel Chicago, which sets the standard for downtown Chicago hotel accommodations. Our world-class accommodations offer a virtual city tour including some of Chicago’s finest landmarks all from the comfort of our luxurious guestrooms. Precise Swiss service – combined with American energy and European elegance – make this distinctive four-diamond landmark the perfect place for distinguished tastes. Relieve the day’s tension with a rejuvenating massage. Discover the architectural sites for which the city is known during a Chicago Architectural Foundation river tour. Browse the extraordinary shopping landmark that is The Magnificent Mile. Select our luxurious downtown Chicago Illinois hotel for an unforgettable stay, beginning with an inspiring setting:


Located just steps from The Magnificent Mile in downtown Chicago, Illinois
A short walk to the city’s financial, business, and entertainment districts
Minutes from The Art Institute of Chicago, The Field Museum, and Shedd Aquarium
Within 20 miles of Chicago’s major airports – O’Hare International and Midway


Distinctive Services And Features At Our Hotel in Downtown Chicago, Illinois


From the spaciousness of our deluxe guest rooms to the distinctive Edelweiss Penthouse, a sense of refinement and elegance pervades every detail – truly setting us apart among luxury hotels in downtown Chicago, Illinois. A cozy arrangement of chairs and sofas surround an open fireplace – inviting you to linger over our collection of books or the original photomedia tapestry by Jan Gilbert. Host a dynamic business meeting in one of our handsomely furnished executive boardrooms. Enjoy striking lake and skyline views from your oversized guest room. Or indulge your taste buds at one of two onsite restaurants. Experience the world-renowned distinction of our downtown Chicago Illinois hotel, with exclusive features that include:


  • 661 luxurious, oversized guest rooms and suites
  • Upscale Swissôffice Business Centre
  • 65,000 square feet of state-of-the-art event space
  • “Swiss Meeting Advantage” and “Book It. Bank It.” programs
  • Resourceful and friendly concierge
  • 24-hour valet parking (fee applies)
  • Two onsite restaurants and lounge
  • Unique, 7,500-square-foot 42nd-floor Penthouse Health Club and Pool with panoramic views
  • 24-hour room service and express checkout
  • VIK (“Very Important Kid”) Check-In
  • Swissôtel Kids Room
  • Award-winning customer service
  • Very competitive rates
  • Smoke-free environment
  • 24-hour Grab & Go gift shop




CHICAGO, APRIL 2012 – The Four Diamond Swissôtel Chicago has completed the $10 million renovation of its lobby and classic meeting space. Construction began in December 2011.


Inspired by the work of the building’s original architect, Harry Weese, Swissôtel Chicago’s renovated lobby has been transformed into a welcoming oasis for guests. The lobby now features a modern design with natural elements and an earth tone palette that reflect the hotel’s Swiss heritage.


This natural feel is set off by attention grabbing splashes of color, dramatic art, and lighting elements like the artistic rainstorm created by thousands of dangling glass bubble fixtures, and backlit glass panels, etched with Chicago’s skyline, sit just behind the innovative check-in area. Designed by artist Jork André Dieter, award-winning Swissôtel circles, including Swissôtel Chicago’s very own, are projected above the bar area and change colors to reflect various moods throughout the day. This illuminated work features two rings of Chicago landmarks and historic elements like Soldier Field and Cloud Gate, while the center shows off Chicago’s skyline and Lake Michigan.


Located in the lobby, Amuse is the hotel’s latest food and beverage concept offering seasonal small and shareable plate options with signature cocktails and wine pairings for each. Amuse appeals to all five senses with its aromatic and flavorful menu, DJ-style music to fit the mood and seating in an artistic, eye-engaging setting.


Check-in pods replaced the traditional bulky hotel front desk, affording a more welcoming experience for the guest upon arrival. Front desk agents will now work from laptop computers, giving them the flexibility to interact with guests even when they are away from their pod. The concierge will be armed with tablets for quick access to all necessary information a guest may need to know, and a Nervana Ghost Wall will act as a digital concierge for guests to check weather, map local routes, research area attractions and get a 360-degree view of hotel’s event spaces and room layouts. Guests can even take turns or get group shots featuring a number of unique Chicago backgrounds at the Ghost Wall that can later be retrieved online.


Swissôtel Chicago will be the first property to provide meeting planners and attendees with Nervana’s Bonfire Events Management app. This application tracks schedules, flights, and presentations, connects guests via a social site and sends alerts for any changes in scheduling. Meeting planners can use this technology in the newly renovated classic meeting space that’s been transformed to mimic the modern, monochromatic feel of the hotel’s 38,000 square foot Event Centre that opened in 2009.